Shipping Policy

At Essential Mushrooms, we are committed to delivering our high-quality products to you efficiently and securely. This Shipping Policy outlines our shipping practices to ensure transparency and help you understand our processes.

Shipping Options:

Standard Shipping: Typically takes 3-5 business days for delivery. Orders are processed within 1-2 business days.
Expedited Shipping: Offers faster delivery within 1-3 business days. Expedited orders receive priority processing.

Processing Time:

Orders are usually processed within 24-48 hours of order placement. Processing time may vary depending on order volume and product availability. Orders placed on weekends or holidays will be processed the next business day.

Shipping Carriers:

We use a variety of shipping carriers to deliver orders including USPS, UPS, and FedEx. The choice of carrier depends on the size and weight of your order as well as the shipping option you select at checkout.

Shipping Costs:

Shipping costs are calculated based on the weight of the order and the delivery location. You will be able to review shipping costs during the checkout process before finalizing your purchase. For orders exceeding a certain amount, we offer free standard shipping.

International Shipping:

Currently, we ship only within the United States. We are looking to expand our services internationally soon. Please check back periodically for updates on international shipping options.

Order Tracking:

Once your order is shipped, we will provide you with a tracking number via email. You can use this number to track your order through the carrier’s website. This will give you the most up-to-date information regarding the delivery status of your order.

Delivery Issues:

If there are any issues with the delivery of your order, such as delays or lost packages, please contact us at info@essentialmushrooms.com. We will work with the carrier to resolve any delivery issues promptly.

Damaged or Incorrect Orders:

If your order arrives damaged or if you receive the wrong item, please contact us immediately so we can evaluate the issue and make it right. You may be requested to provide photos of the damaged items for our records.

PO Boxes and Military Addresses:

We can ship to PO Boxes and military addresses. However, please be aware that this may affect the delivery timeframes and tracking availability.

Holiday Shipping:

During high-volume periods, such as holidays, shipping might take longer than the estimated timeframe. We recommend placing orders in advance during these times to ensure timely delivery.

Contact Us:

If you have any questions about our shipping policy or if you need assistance with your order, please contact us at info@essentialmushrooms.com. We are here to help!